Last Updated: January 21, 2025
Southern Oregon's Spring Awakening ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website springawakening.net or attend our festival.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for the festival or purchase tickets
- Sign up for our mailing list
- Contact us via email or contact forms
- Apply for vendor or sponsorship opportunities
- Register for activities, tournaments, or volunteer positions
This information may include:
- Name and contact information (email, phone number, mailing address)
- Payment information (processed securely through third-party payment processors)
- Age and date of birth (for age verification purposes)
- Emergency contact information
- Dietary restrictions or medical information (if voluntarily provided)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process ticket purchases and registrations
- Communicate with you about the festival, including updates and important information
- Send promotional emails about future events (you may opt-out at any time)
- Respond to your inquiries and provide customer support
- Improve our website and festival experience
- Ensure safety and security at our events
- Comply with legal obligations
- Process vendor and sponsorship applications
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with ticket sales, payment processing, email marketing, and website hosting
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of our attendees, staff, or others
- Business Transfers: In connection with any merger, sale, or transfer of our assets
4. Third-Party Services
Our website and ticket sales may use third-party services including:
- Payment Processors: Brown Paper Tickets and other secure payment gateways
- Analytics: Google Analytics to understand website usage
- Social Media: Facebook, Twitter, and other social platforms for sharing and promotion
These third parties have their own privacy policies, and we encourage you to review them.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can set your browser to refuse cookies, but some features of our website may not function properly.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications at any time
- Withdraw consent for data processing where applicable
8. Children's Privacy
Our festival is family-friendly and welcomes attendees of all ages. For attendees under 18, we require parental or guardian consent for registration and participation in activities. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
9. Photography and Video
By attending Spring Awakening, you acknowledge that photography and videography may occur throughout the event. Your image may be captured and used for promotional purposes, including on our website and social media. If you do not wish to be photographed, please notify our staff.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: Mandy@wild-dreams-llc.org
Organization: Southern Oregon's Spring Awakening
Location: Cave Junction, Oregon